terms of service

CANCELLATION POLICY

In order to provide the best service to all, and respect one anothers’ time, please note that at least 24 hours minimum notice is requested for an appointment cancellation or re-schedule. Please understand these times are booked in advance - held exclusively for you - and a $25 fee is incurred if a minimum of 24 hours is not given. Cyndy understands occasional circumstances or emergencies arise and will provide mutual cooperation the best she can.   

If Cyndy cancels a Session / Workshop / Event / Retreat

Cyndy reserves the right to cancel any Session / Workshop / Event / Retreat at any time. In the unlikely event a Workshop / Event / Retreat itself must be cancelled, all money will be refunded.  You may also opt to transfer funds into another workshop, service(s) or programs taking place in the same one-year time period as the canceled event, subject to availability.

RESERVATION POLICIES

Please note payment is expected at the time of service.  For in-person Workshops / Events / Retreats, where the number of participants may be limited, advance reservation and payment is required to reserve your spot. Since some Events fill quickly, it is advisable to sign up as early as possible. In order to reserve a spot in any event, Cynthia requires full payment or the deposit amounts detailed in each Workshop / Event / Retreat announcement.

CHECK-IN

For in-person workshops or sessions, plan to arrive 10 minutes ahead of your scheduled appointment and plan accordingly in inclement weather / traffic conditions so you can get settled and relax more easily. This is especially important for group events so that everyone can get settled in a timely manner.

MEDICAL CONCERNS

For medical concerns of any kind, please let Cyndy know ahead of your scheduled appointment so you may discuss and make any appropriate adjustments.  Note that prior to any service, Cyndy will ask for a brief medical background, and to see whether you have any physical limitations or injuries that would prevent or hinder sitting or lying down comfortably for any service.  In all instances, every effort will be made to accommodate conditions, including Cyndy potentially traveling to a client if possible. 

All of Cyndy’s services are suitable for pregnant women. If you are pregnant, or think you could be pregnant, please let Cyndy know.  *Energy healing does not take the place of traditional medical treatment when necessary, and one should not discontinue medical treatment without the advice of a doctor.